The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 5 days ago
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Why Employee Mental Health Matters And What You Can Do About It contributed by Lukas · Jun 29, 2020
How To Overcome The Biggest Mistake Women Make In Business contributed by Lukas · Jun 23, 2020
How To Use Sales Funnels To Build Customer Experience With Russell Brunson contributed by Lukas · Jun 15, 2020
How To Create Agile Customer-Centric Teams contributed by Lukas · Jun 9, 2020
Human-First Customer Service is Broken: Here's How to Fix It contributed by Lukas · Jun 2, 2020
What COVID Teaches Us About Future-Proofing contributed by Lukas · May 26, 2020
The Customer Of The Future Wants Connection And Progress contributed by Lukas · May 19, 2020
Is COVID The Catalyst For Banking Digital Transformations? contributed by Lukas · May 12, 2020
Former Apple CEO John Sculley On The Importance Of Customer Experience contributed by Lukas · May 5, 2020
5 Ways Nonprofits Can Use Data To Drive The Supporter Experience contributed by Lukas · Apr 28, 2020
How Informatica Leverages The Powerful Combination of AI and Data contributed by Lukas · Apr 21, 2020
How Personalization Made BarkBox A Must-Have Subscription Service contributed by Lukas · Apr 14, 2020
Community During Coronavirus: How The Alcohol Industry Builds Connections contributed by Lukas · Apr 8, 2020
3 Pillars that Empower Executives to Thrive During Tough Times contributed by Lukas · Mar 31, 2020
How Citi Uses Purpose-Driven Campaigns To Connect With Customers contributed by Lukas · Mar 3, 2020
5 Values That Drive Logitech's Customer-Focused Culture contributed by Lukas · Feb 25, 2020
H&R Block's Evolved Experience Aims To Wow Its 20 Million Customers contributed by Lukas · Feb 12, 2020
How Mamava Uses Design Thinking To Solve Customer Problems contributed by Lukas · Feb 4, 2020
3 Transformations at Serta Simmons With CMO Melanie Huet contributed by Lukas · Jan 29, 2020
Reducing Friction, Your Best Advantage In Creating Compelling Customer Experiences contributed by Lukas · Jan 21, 2020
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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