The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 4 days ago
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341–360 of 520
Creating A Great Experience For Customers Of All Ages contributed by Lukas · Jan 14, 2020
Nordstrom Revamps Customer Experience With New Supply Chain Strategy contributed by Lukas · Jan 2, 2020
Using Experiential Retail To Create A Carefree Escape contributed by Lukas · Nov 22, 2019
Building Thoughtful Customer Experiences At Slack contributed by Lukas · Nov 12, 2019
From Chaos To Clarity: How A Knowledge-Rich Culture Boosts Customer Experience contributed by Lukas · Nov 5, 2019
Lessons In Experiential Retail From The Pet Industry contributed by Lukas · Oct 25, 2019
The State of Customer Experience In Australia contributed by Lukas · Oct 18, 2019
How To Become A Professional Speaker With Jacob Morgan contributed by Lukas · Oct 8, 2019
Disrupting The Auto Industry Customer Experience With Carvana contributed by Lukas · Oct 1, 2019
How A $1 Billion Dollar Company Keeps Customer Service As Its Focus contributed by Lukas · Sep 26, 2019
Experience Design In Field Operations With AT&T President Jenifer Robertson contributed by Lukas · Sep 17, 2019
Digital Transformation And The Future Of Ecommerce With Pitney Bowes CMO contributed by Lukas · Sep 10, 2019
We Are Future Shapers: Enterprise Transformation At Honeywell contributed by Lukas · Sep 5, 2019
Creating A Thriving Subscription Business With Fender Digital contributed by Lukas · Aug 28, 2019
Driving Customer Experience At IBM With CMO Michelle Peluso contributed by Lukas · Aug 20, 2019
The Future of Train Travel Is Here With Virgin Trains USA contributed by Lukas · Aug 13, 2019
Customer Service Is Not A Cost Center And Other Lessons From FreshBooks contributed by Lukas · Aug 6, 2019
Samsonite: A 110 Year Old Company With A Fresh Digital Approach contributed by Lukas · Jul 30, 2019
Restoring Trust, Control, And Fairness In The Digital World contributed by Lukas · Jul 23, 2019
Driving Innovation In Customer Experience With Josh Linkner contributed by Lukas · Jul 17, 2019
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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