The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 4 days ago

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Nordstrom's Digital Transformation With SVP Customer Experience Shea Jensen contributed by Lukas · Jul 9, 2019

Growth IQ: The Ten Smart Decisions That The World's Most Successful Businesses Make contributed by Lukas · Jun 28, 2019

Customer Experience Transformation at CiscoLive! contributed by Lukas · Jun 13, 2019

Cisco's Customer Experience Transformation With Alvio Barrios contributed by Lukas · Jun 4, 2019

Conversational AI At Capital One contributed by Lukas · May 30, 2019

The Experience Economy Is Growing: A New Company Curates Luxury Travel Experiences contributed by Lukas · May 22, 2019

Sprint's Digital Transformation with Chief Digital Officer Rob Roy contributed by Lukas · May 14, 2019

When It Comes To Customer Engagement, Loyalty Matters At Citi contributed by Lukas · May 1, 2019

Designing Empathy Into Customer Experience contributed by Lukas · Apr 23, 2019

5G Will Impact The Customer Experience: An Interview With Qualcomm's President contributed by Lukas · Apr 17, 2019

Balancing Human And Technology Decisions In Digital Transformation contributed by Lukas · Apr 3, 2019

Digital Transformation At The American Medical Association contributed by Lukas · Mar 21, 2019

Customer Experience For Your Most Valuable Customers With Wharton's Peter Fader contributed by Lukas · Mar 7, 2019

Behind The Scenes Of Comcast's Digital Transformation contributed by Lukas · Feb 13, 2019

The Consumerization Of Healthcare With One Medical's CMO Doug Sweeny contributed by Lukas · Jan 31, 2019

Digital Transformation For B2B Customer Experiences contributed by Lukas · Jan 7, 2019

Creating Personalized Retail Customer Experiences With RedThread contributed by Lukas · Nov 19, 2018

Talk Triggers: The Complete Guide To Creating Customers With Word Of Mouth contributed by Lukas · Nov 1, 2018

Marketing Age Positivity With Chico's CMO contributed by Lukas · Oct 3, 2018

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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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