The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 4 days ago
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Nasdaq Grows Its Digital Brand With Explosive Social Media Content contributed by Lukas · Sep 26, 2018
Leveraging Computer Vision For Customer Experience At Wayfair contributed by Lukas · Sep 12, 2018
Topgolf Captures The Future Of Customer Experience contributed by Lukas · Aug 27, 2018
Using AI For Customer Experience At Allstate contributed by Lukas · Aug 7, 2018
Improving Digital Connections With Customers contributed by Lukas · Jul 24, 2018
CX Is Today's Brand Battleground - Arm Yourself! contributed by Lukas · Jul 17, 2018
Storytelling With The CMO Of Tourism Australia contributed by Lukas · Jul 11, 2018
American Customer Satisfaction Index with Managing Director David VanAmburg contributed by Lukas · Jul 5, 2018
Must-Have Career Tips From The Forbes Women Summit With Microsoft GM Lori Wright contributed by Lukas · Jun 27, 2018
Customer Service Expert Jeanne Bliss Asks "Would You Do That To Your Mother?" contributed by Lukas · Jun 20, 2018
Next Insurance: Reinventing Insurance For Small Business contributed by Lukas · Jun 14, 2018
Getting Future Ready With Wunderman CMO Jamie Gutfreund contributed by Lukas · May 30, 2018
Is Your Customer Experience GDPR Ready? contributed by Lukas · May 24, 2018
The Future Of Customer Experience: People Plus Technology contributed by Lukas · May 14, 2018
How Prudential Connects The Dots Of Every Customer Interaction contributed by Lukas · May 8, 2018
The Critical Role Of Operations In Customer Experience contributed by Lukas · May 1, 2018
How A Humble Culture And Self-Deprecating CEO Fuels This $130M Tire Company contributed by Lukas · Apr 23, 2018
When Your Employees Are Your Customers With Liberty Mutual contributed by Lukas · Apr 12, 2018
Customer Experience In The Insurance Claims Process contributed by Lukas · Apr 2, 2018
Stronger and Smarter: A Look Back At Customer Experience With Zappos contributed by Lukas · Mar 28, 2018
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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