The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 4 days ago
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421–440 of 520
Shaping The Future City With Ford's Jessica Robinson contributed by Lukas · Sep 18, 2017
The Behavioral Psychology Of In-Store And Online Shoppers contributed by Lukas · Sep 12, 2017
Connecting Customer Experience To Business Strategy: An Interview With Charlene Li contributed by Lukas · Sep 4, 2017
How Marketers Can Ensure Their Brand Evolves at the Same Pace as New Innovation and Growth contributed by Lukas · Aug 31, 2017
Facing Digital Disruption Across Industries With Accenture Digital's CEO contributed by Lukas · Aug 24, 2017
The Term AI Is Overused: A Conversation With A Chief Data Officer At The Intercontinental Exchange contributed by Lukas · Aug 15, 2017
The CIO's Role In Customer Experience contributed by Lukas · Aug 10, 2017
Chatbots 101: Building A Chatbot For Business With Wells Fargo contributed by Lukas · Aug 1, 2017
Today's Customer Experience Technology Stack For The Modern Customer contributed by Lukas · Jul 24, 2017
Women Are Uniquely Positioned To Lead Customer Experience—Here's Why Denise Lee Yohn contributed by Lukas · Jul 18, 2017
Shifting Trends In Consumer Behavior With Ford's In-House Futurist contributed by Lukas · Jul 5, 2017
How The CMO Can Leverage AI Internally And Externally contributed by Lukas · Jun 30, 2017
All Customers Are Not Created Equal From The Wharton Customer Centricity Conference With Salesforce contributed by Lukas · Jun 27, 2017
Ethics and Artificial Intelligence With IBM Watson's Rob High contributed by Lukas · Jun 12, 2017
Pushing The Bounds Of Creativity With Ann Lewnes contributed by Lukas · Jun 7, 2017
How To Become A Professional Speaker With Shep Hyken contributed by Lukas · Jun 6, 2017
Customer Loyalty Pays With Marriott's CMO Karin Timpone contributed by Lukas · May 31, 2017
Customer Experience In The Age of Artificial Intelligence With Pegasystems contributed by Lukas · May 24, 2017
Fighting Customer Fraud In The Modern World With The BBB contributed by Lukas · May 23, 2017
Leveraging Customer Analytics To Gain A Competitive Advantage contributed by Lukas · May 16, 2017
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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