The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 3 days ago
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The CIO's Role In The Customer Experience contributed by Lukas · May 9, 2017
Customer Experience In The Age Of Social Media contributed by Lukas · Apr 27, 2017
The Rise Of The Celebrity Chatbot: A Podcast With Christina Milian contributed by Lukas · Apr 18, 2017
Building A Brand Above The Fray: The Success Of Vera Bradley contributed by Lukas · Apr 15, 2017
TripAdvisor's Lessons Learned From Building A Chatbot contributed by Lukas · Apr 6, 2017
Shaping Customer Experience From The Top With AT&T Mobility's CEO contributed by Lukas · Mar 27, 2017
Improving Customer Experience With Marketing Analytics At 3 Day Blinds contributed by Lukas · Mar 23, 2017
Managing Your Brand Through Times Of Change contributed by Lukas · Feb 28, 2017
Customer Experience And The Evolving Role Of The CMO contributed by Lukas · Feb 14, 2017
The Sharing Economy's Customer Experience Technology Innovation contributed by Lukas · Jan 25, 2017
A Modern Customer Journey In Banking contributed by Lukas · Jan 12, 2017
Customer Collaboration With Salesforce's Mike Rosenbaum contributed by Lukas · Jan 3, 2017
How Self-Service Technology Is Changing The Landscape Of Contact Center Jobs contributed by Lukas · Dec 27, 2016
What Is Transformational CX? contributed by Lukas · Dec 20, 2016
Customer Experience In The B2B2C World contributed by Lukas · Dec 12, 2016
The Connected Customer contributed by Lukas · Dec 6, 2016
How People Analytics Improves Customer Experience with Dolf Berle, President & COO, Dave & Buster's contributed by Lukas · Nov 29, 2016
Building Better Customer Experiences With The Cloud contributed by Lukas · Nov 21, 2016
The CMO's Role In Building Customer Experiences contributed by Lukas · Nov 16, 2016
Leading The Future Of Customer Experience With FedEx contributed by Lukas · Nov 8, 2016
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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