The Modern Customer Podcast

podcast

Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric compani...

Business 520 recordings 2015 → today Weekly updated 2 days ago
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How Customer Experience Is Shaped By Artificial Intelligence contributed by Lukas · Nov 3, 2016
Outside In: The Power Of Putting Customers At The Center Of Your Business contributed by Lukas · Oct 11, 2016
Shaping Customer Experience The Human Way With Ace Hardware's CEO contributed by Lukas · Oct 3, 2016
Draw Customer Experiences To Win With Dan Roam contributed by Lukas · Sep 27, 2016
Variability Is Opportunity With Ebay's Chief Data Officer contributed by Lukas · Sep 20, 2016
Driving A Customer-Centric Marketing Strategy With Omni Hotels contributed by Lukas · Sep 12, 2016
A Podcast With The Chief Customer Officer Claire Burns of MetLife contributed by Lukas · Sep 6, 2016
Engaging The Multi-Channel Fan With The Dallas Mavericks contributed by Lukas · Aug 29, 2016
What Makes Amazon's Customer Experience The Best? contributed by Lukas · Aug 22, 2016
Collective Disruption: How Corporations & Startups Can Co-Create Transformative New Businesses with Michael Docherty contributed by Lukas · Aug 14, 2016
Making Sense of Data Through Results-Proven Analytics With PopSugar contributed by Lukas · Aug 8, 2016
The Math, The Magic and the Customer with Bain contributed by Lukas · Aug 1, 2016
Are We Living In The Experience Economy contributed by Lukas · Jul 25, 2016
The Uber of the Skies With Jeff Potter contributed by Lukas · Jul 19, 2016
Disrupting Customer Acquisition With Stella & Dot's Jessica Herrin contributed by Lukas · Jul 11, 2016
The Social Influence Of Customer Reviews contributed by Lukas · Jul 5, 2016
Designing Smart Mobile Customer Experiences contributed by Lukas · Jun 27, 2016
Marketing Technology Is Far Too Complicated: Here's What You Can Do About It contributed by Lukas · Jun 21, 2016
The Job Of A Marketer Is To Make Markets: The Importance of Ideas with Ann Simonds, CMO, General Mills contributed by Lukas · Jun 13, 2016
Building The End To End Customer Journey contributed by Lukas · Jun 6, 2016
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Go behind the scenes with customer experience speaker, and founder of CXO House Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, a leading authority on customer experience, and the bestselling author of three books on customer experience, including The 8 Laws of Customer-Focused Leadership. The Modern Customer re...

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