The Modern Customer Podcast
Episodes
Chief Customer Officers: The Human Duct Tape Of The Organization
24 Aug 2015
Contributed by Lukas
Did you know that Chief Customer Officers are the human duct tape of the organization? Chief Customer Officers are one of the fastest growing roles w...
Truth-Teller Augie Ray Talks Social Care, ROI and How To Win With Customer Experience
16 Aug 2015
Contributed by Lukas
Why don’t more companies understand if they get the “right” things “right” with customer experience success will come? Making money is not t...
Data Driven Customer Experiences
04 Aug 2015
Contributed by Lukas
Fragmented customer experiences have made it challenging for customer experience professionals looking to leverage big data. Have you ever bought a pa...
Mental Toughness For Women
03 Aug 2015
Contributed by Lukas
It has been said that women do not support each other in the workplace because they are competing for a few positions at the top. While this might...