In this special HITEC edition of The Modern Hotelier, David Millili and Steve Carran sit down with Rodd Herron, Regional Sales Director at Sirma, to discuss how hotels can move beyond disconnected technology systems and prepare for the future of AI.Rodd explains why fragmented hotel tech stacks continue to challenge operators and how integrating data across PMS, POS, spa, golf, and other systems creates a more unified guest experience. The conversation also explores practical strategies for implementing AI without unnecessary complexity, why security and compliance should be part of every AI conversation, and how hotels can avoid costly mistakes by taking a thoughtful, phased approach.Whether you're evaluating AI for the first time or looking to connect your existing technology ecosystem, this episode offers valuable insights into building a smarter, more connected hospitality operation.In this episode, you'll learn:Why disconnected hotel systems remain a major operational challengeHow AI can unify data across multiple hotel platformsThe importance of security and compliance in AI adoptionWhy planning and starting small leads to better AI implementationHow Sirma helps hotels integrate technology and future-proof their operationsWatch the FULL EPISODE on YouTube: https://youtu.be/I4WSbmAVycgLinks:Rodd on LinkedIn: https://www.linkedin.com/in/rodd-herron-28186a1/Sirma: https://sirma.com/For full show notes head to: https://themodernhotelier.com/episode/297Follow on LinkedIn: https://www.linkedin.com/company/the-..Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related