When a top performer leaves, the line often sounds the same: “I just wanted something different.”But the truth is, they probably didn’t see what was possible here.In this episode of The New Manager Playbook, I walk through how one conversation, done right, can be the reason someone stays.We’ll talk about:Why engagement is down (and what that really means for you as a manager)What makes a career conversation different from a performance reviewThe delegation trap: how giving away the right work builds trust, not riskWhat to do if a team member tells you something you can’t immediately act onAnd why following up matters even more than what you say in the meeting.This episode is for any manager who's trying to stop the slow drip of good people walking out the door.Looking for support for yourself of your team? I've got you covered.Explore manager training, leaders keynotes & offsites, and 1:1 advisory, or my 90-Day-COO program for business owners who want simple systems that actually work. I help teams build clarity, accountability, and momentum through practical tools and research-backed strategies that make managing easier. Get all the details at: www.liagarvin.comor reach out at [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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