In this episode of The Q&AI Podcast, Bob Friday sits down with Tim Fell, VP of Networking Technologies and Services at TELUS, to explore the transformative role of AI as the next evolution of automation in the telecommunications industry. Together, they delve into TELUS’ journey of integrating AI across its operations, the challenges of aligning data strategies, and the impact of AI on both internal efficiencies and customer experiences. From copilot tools for employees to machine learning applications in network optimization, discover how TELUS is leveraging AI to deliver better outcomes and redefine the future of connectivity.-----Key points covered:AI in telecommunications: Elevates operations through data-driven insights, enhancing team efficiencyCustomer and network optimization: AI for telecommunications serves as a strategic aid, mitigating network issues to deliver consistent serviceData-driven AI implementation: TELUS leverages network data for building scalable, reliable telecom AI solutionsFuture of autonomous networks: AI in telco enables dynamic resource scaling for demand fluctuation, optimizing energy use Cultural integration of AI: TELUS embraces telecom AI, fostering innovation and creative problem-solving within its teams -----Find the transcript and show notes at:Transcript - https://www.juniper.net/us/en/the-feed/topics/ai-and-machine-learning/the-q-and-ai-how-ai-is-shaping-the-next-generation-of-telecom.html -----Where to find Tim Fell LinkedIn - https://www.linkedin.com/in/tim-fell-872204a/ Where to find Bob Friday LinkedIn - https://www.linkedin.com/in/bobfriday/ To stay updated on the latest episodes of The Q&AI Podcast and other exciting content, subscribe to our podcast on the following channels: Apple Podcasts - https://podcasts.apple.com/us/podcast/the-q-ai-podcast/id1774055892 Spotify - https://open.spotify.com/show/0S1A318OkkstWZROYOn3dU?si=5d2347e0696640c2 YouTube - https://www.youtube.com/playlist?list=PLGvolzhkU_gTogP5IBMfwZ7glLp_Tqp-C We hope you enjoyed this episode!

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