Building a Customer-Centric Brand, Pete Blackshaw, Head of Digital Innovation & Service Models, Nestle

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Recorded03 May 2018

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Show notes

What does it mean to actually have a brand that is customer-centric? Pete Blackshaw, Head of Digital Innovation & Service Models at Nestle, discusses this, avocado farming, and indie music.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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