The Disruptive Year of Buying

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Aussie Real Estate Podcast 7 min 2 speakers 6 chapters transcribed
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How has COVID disrupted life and real estate in Castle Hill?

Craig 0:02
It's The Real Estate Podcast, brought to you by Ray White, the largest real estate and property group in Australasia. And welcome to another episode of The Real Estate Podcast. We are talking to Philip Kelly from Ray White Castle Hill. Welcome to The Real Estate Podcast. Hi, Craig. Thanks for having me. Good to have you. Challenging times, aren't they? COVID has been very disruptive in our life. How's life in general for you out at the office in Castle Hill?
Philip Kelly 0:32
Absolutely, Craig. It's been a very interesting time. And I guess in 2020, we had a lockdown of sorts, it appears now, compared to the length of time I guess we've We've been locked down this year, and it probably took us all a little bit by surprise, certainly the length of time that we would spend in that environment. And I guess it's a case of we got a dress rehearsal of sorts last year.

What changes has COVID brought to the real estate industry?

Philip Kelly 0:57
And in many ways, it was getting back into the memory bank, I guess, to ensure that we approach this in the best possible way.
Craig 1:05
And in terms of the vaccinations, boy, every time somebody says to me they've been vaccinated, it's a high five. Every single one of those helps us get out of our situation that we're currently in. Now, real estate, in many ways, it keeps its head above the waterline. So the disruption as we know it, it is affecting the real estate industry, or how do you feel that the disruption is going at the moment?
Philip Kelly 1:33
Yeah, look, certainly I think COVID has changed a lot in our industry. And so it has been, I guess, disrupted more in a traditional sense. But I guess we are constantly evolving. You know, I know when I started in real estate, the consumer had very little, I guess, control of the situation and would often, you know, would be physically walking into the office and entirely guided by, I guess, the, you know, many ways the experience they would have with the agent. The consumers have had a lot more, I guess, ability to get a real sense of marketplaces and such and agents and methods of sale as the internet's obviously become more and more prominent and then through social media and the like. And I think with the changes in the lockdown, the major impact on our industry has been around
Philip Kelly 2:26
technology, bridging the gap for that face-to-face contact. And fortunately, it has done so very effectively, I think in part because we live in an environment where everyone's, I guess, far more comfortable in the, I guess, a technical space. And so it's allowed us, we haven't faced as an industry, I guess, we've had to adapt to But we haven't had the level of disruption, I guess, that many other industries, thinking of retail and the like, will have experienced.

How are technology and virtual solutions impacting real estate?

Craig 3:02
And, you know, we seem to be very adaptable when it comes to where we live. how we socialize within our community. And then when we decide to sell and move to somewhere new, I think the real estate industry offers real time solutions to many people's concerns. So solutions can be found to a current challenging market. Is that what you feel? Absolutely. There have been huge changes.
Philip Kelly 3:29
And one of the, I guess, one of the keys and One of the interesting conversations that we often have inside our business is, I guess, looking at what we've actually taken over this period. I'm not certain of the origin of this quote. I think it may have been Teddy Roosevelt, but the, you know, never wasting a crisis. And we've adapted in many ways as an industry in terms of virtual auctions, virtual inspections, digital contracts, digital agreements have become far more common, you And a lot of these things really enhance, I guess, the consumer experience and have allowed us to make our industry more accessible. And I think one of the challenges for us is to make sure we don't leave some of those things behind.
Philip Kelly 4:16
We're obviously in an industry where

What makes Castle Hill a desirable place to live?

Philip Kelly 4:18
We're always excited to be back out there and in the community, but not forgetting the fact that the experience is entirely different for consumers and we can offer them so much more than we could in the past.
Craig 4:31
And Castle Hill, Philip, it's obviously a place that you really enjoy.

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