When we give feedback, it is with the hope that the person on the receiving end will take action on that feedback. But giving feedback isn't a one-and-done action. It's a journey that has many steps along the way. So before we (or should I say 'they') get to action, we must realize the emotions they will go through after hearing the feedback. Once you understand the emotions, there are four steps you can take to help others apply your feedback. Tweet it out: Effective feedback isn't a hit and run – it is a journey. If you want to get to the destination you have to travel with the other person. @KevinEikenberry From This Episode: You can view all of the videos in this series here on our YouTube channel. If you'd like to receive my daily email and get a short, inspiring message each day, you can learn more and sign up here.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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