Retail isn’t in trouble. Boring retail is in trouble!

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Previously titled “2 | Retail: A Modern History” — renamed by the publisher on Aug 2, 2026

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Recorded29 Jun 2020

Publisherfeeds.captivate.fm ↗

Handlerec:11738884

Show notes

Retail isn’t in trouble, boring retail is in trouble. Witnessing the collapse of behemoths like Debenhams can certainly knock your confidence, but don’t be deterred. The challenges we’re seeing facing legacy retailers today are a result of decades of change and are part of a new cycle for the industry. In this episode of The Resilient Retail Plan, we’ll take a look at the birth of the big chains in the 1950’s through to today where artificial intelligence, big data, algorithms, last mile tech, and augmented and virtual reality are all part of a toolset that big retail are trying to use to survive in a world where personalised shopping and experiential retail are leading the charge in customer engagement - and how you too can leverage those tools, using your own unique voice and personal touch to stand out in the marketplace.Mentioned in this episode:Faire 50% offerUse the code GamePlan25 to get 50% off and free shipping with your first order at faire.comFaire 50% off - use code 'GamePlan25'Freebie downloadStock Freebie

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“What did the council decide on item 42?” — answered with the speaker and the moment.