The beginning of a client relationship is a key factor in the smooth running of your work with them in the future, so there are a number of considerations to make when setting up your initial agreement.Complementing a new piece of advice available on the RICS website, we’re joined on The RICS Podcast by John Baguley (Countrywide Surveying Services) and Gerard Smith (Lacy Scott & Knight) to discuss their experience in good practice, common pitfalls, and how to set expectations effectively from day one.This episode of The RICS Podcast covers:The key considerations when starting a new piece of workHow we can educate private consumers to improve the briefs they provideThe potential for your reports to be used for purposes beyond their original intentWhether it’s shrewd to consider publishing prices, and the challenge of talking money with customersRoyal Institution of Chartered Surveyors: https://www.rics.org/uk/ RICS Podcast Page https://www.rics.org/podcast/ Kieran Halliwell https://www.linkedin.com/in/kdhalliwell/

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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