280: The ABC's of Trust and Loyalty

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Recorded17 Dec 2020

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When it comes to building and maintaining patient relationships, there are a few "do's and dont's" that every practice owner should know. Let's go back to basics and cover the ABC's of trust and loyalty - Ability, Behaviour, and Character.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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