You want a seven-figure practice, but there's no full-time receptionist, you won't show your face on Instagram, and nobody has ever listened to how your front desk answers the phone. The schedule isn't full, and it's tempting to blame September. Leisa Krauss has spent more than 30 years in medical aesthetics. She's watched the gap between frustrated practices and extraordinary ones come down to effort far more often than talent, money or luck.Leisa takes aim at the idea that passion shows up on its own. She argues it's built through participation: you get better at the work, patients trust you more, and the excitement follows. She's just as blunt about the rest. You can't hold a team to a standard you never defined, and a membership nobody mentions can't work. In the beauty industry, the way you and your practice look tells patients your standards before you say a word. Going all in has nothing to do with fourteen-hour days, though. It means deciding something matters and treating it that way.For Inner Circle members, the episode becomes a full practice audit, a challenge to find the money leaking out of the business, and a thirty-day plan built on five commitments you can measure. Owners, providers and front desk teams should listen together.Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!ScalpelOfTruth.com • Join Club Bitchacho for full episodes today!Check out our MedSpa Workshops and Trainings and schedule a discovery call today

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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