Episode 67 - My guest on the podcast today is Phyllis Quinlan. Phyllis has been in healthcare for over 40 years in a variety of clinical, education, and administrative roles. She is the author of a book entitled; Bringing Shadow Behavior Into the Light of Day: Understanding & Effectively Managing Bullying & Incivility in Healthcare. You know, if you don’t know whether your team has these kinds of struggles, it’s likely that they’re happening without you knowing it. It’s critically important as a leader that you work on recognizing and addressing these issues before they become a cancer that metastasizes throughout your entire organization. That’s why I’m so glad to have Phyllis on the podcast today. She has really got a bead on recognizing, rooting out, and dealing with the types of destructive internal team dynamics that are so prevalent in most companies. It’s an incredibly practical discussion, and we’ll go through some really specific steps you can take to start addressing some of these issues. If you’ve got a cancer in your organization, you need to excise it. In this conversation, you’ll get the tools you need to do that. Get on the waitlist for Residency-Proof Your Marriage! This online video course will coach you through setting expectations, communicating effectively, getting on the same page with finances, and keeping your relationship thriving during a difficult time. Whether you’re in medical school, residency, or out in clinical practice, Residency-Proof Your Marriage is going to help you build a thriving medical marriage. Registration for the beta course is closed, but get on the waitlist for the course launch this fall! Free Resource: 32 Easy Ways to Celebrate Your Team Members: Just click here to download your free copy today.Join the Business and Personal Finance for Physicians and Dentists Facebook Group!: This Facebook community is for anyone who wants to learn more about how to manage their business more successfully and master their personal finances.Check out the Doctor Podcast Network! Click here and come check out the great podcasts that are a part of the network. If you're thinking about starting a podcast, we'd love to have you join us! Help us reach out to physicians all over the world!Check out the additional free resources available at The Scope of Practice!Business management resourcesPersonal finance resourcesPodcasting resourcesRecommended online coursesRecommended books

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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