Karen Friedman is an international communications expert who has worked with professionals on four continents. Author of the best-selling book 'Shut Up and Say Something' (Praeger Publishing), and Ordinary People: Extraordinary Lessons, she heads Karen Friedman Enterprises, Inc. which has been teaching professionals how to become more compelling communicators for two decades. Karen talks about how our communication is affected by remote video conferencing and how to maintain a clear message! She also talks about writing for the Philadelphia Business Journal, pivoting her business, professional speaking as a skill, and more!

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