In this episode of the SECurity Awareness Series of the SEPodcast, Chris Hadnagy and Ryan MacDougall are joined by Brian Phillips who is responsible for information security at Macy's. Listen as they discuss how to: build an information security organization, hire the right people, and get buy-in from executives. March 15, 2021 00:09 – Intro Social-Engineer.com Phishing As A Service® Vishing As A Service® 01:54 – Introduction to Brian Phillips 02:44 – Security in a retail environment and impacts from the pandemic 07:25 - How to build an information security organization from the ground up 10:14 – Changing an organization's mindset for better security 14:20 – The most desirable quality in a team member, and how to recognize it in an interview 18:21 – How to nurture an outsider into a security professional 22:48 - How to align corporate security initiatives with business goals Never Split the Difference: Negotiating As If Your Life Depended On It 26:38 – The importance of buy-in from the C-level down, and how to get it. 38:13 – Key takeaways that corporations should start doing now 40:17 – Brian's most respected colleagues Dave Kennedy Ed Skoudis John Strand Rob Fuller Carlos Perez 42:14 – Brian's book recommendations Never Split the Difference: Negotiating As If Your Life Depended On It Thinking, Fast and Slow Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You How to Win Friends & Influence People Robin Dreke's Books: Sizing People Up: A Veteran FBI Agent's User Manual for Behavior Prediction It's Not All About Me: The Top Ten Techniques for Building Quick Rapport with Anyone The Code of Trust: An American Counterintelligence Expert's Five Rules to Lead and Succeed Joe Navarro's Books: Be Exceptional: Master the Five Traits That Set Extraordinary People Apart The Dictionary of Body Language: A Field Guide to Human Behavior What Every Body Is Saying: An Ex-FBI Agent's Guide to Speed-Reading People (more) Leaders Eat Last: Why Some Teams Pull Together and Others Don't 44:03 – Conclusion Ryan on Twitter Brian on Twitter Chris on Twitter Social-Engineer.org Social-Engineer.com The Innocent Lives Foundation Clutch

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