In this episode, Chris Hadnagy and Maxie Reynolds are joined by one of our greatest friends and mentors, Joe Navarro. After serving as an FBI agent for 25 years, Joe has become a nonverbal and behavioral expert. Since retiring, he has authored 14 books in 29 languages dealing with human behavior and body language. His book "What Every BODY Is Saying" remains the #1 selling body-language book in the world for over 12 years.  Joe's new book "Be Exceptional" brings 40 years of his observations and research into one book. 00:00 – Intro Social-Engineer.com Social-Engineer.org InnocentLivesFoundation.org SE Vishing Service SE Phishing Service Security Assessments Certified Training Programs Adversarial Simulations Social-Engineer channel on SLACK CLUTCH June 24th: Chris at Living Security 2nd annual Breaking Security Awareness (digital conference for 2021) 03:54 – Joe Navarro Intro www.jnbodylanguageacademy.com  https://www.jnforensics.com/media  https://www.jnforensics.com/books  www.twitter.com/navarrotells  05:40 – Discussion on Joe's newest book, "Be Exceptional". Why a book about being exceptional? 08:41 – Is the writing style in the new book purposely like the others, where you compiled people's behavior? Did you start writing with this idea, or did the book come about after you had cataloged it all? 13:16 – What is the difference between excellence and perfection? 15:13 – "Whoever provides the most psychological comfort is going to be the soonest winner" 16:23 – Excellence is about experience and the journey 18:34 – How does someone get to the place where they have mastery over their emotions? 22:50 – How do you get people to have self-awareness and humility? 24:05 – Self-Mastery 26:12 – What is the ranking of success, if it's not "counting possessions"? 28:15 – How much of excellence is habit? Is any of excellence based on genetics? 29:18 – Thoughts on Usain Bolt and other runners achieving excellence 32:44 – Thoughts on Benjamin Franklin achieving excellence 39:42 – "Be Exceptional" comes out June 29, a bit of discussion about book release 41:02 – Wrap Up How to contact Joe: www.joenavarro.net www.jnbodylanguageacademy.com www.jnforensics.com Joe Navarro on Twitter: @NavarroTells 42:01 – Favorite Books The Giving Tree The Gift of Fear The Desert Queen The Power of Myth – Joseph Campbell Heroditus – The History 44:22 – Joe's Mentors Mom, Dad, Grandma  Jack Schafer  David Givens  Gerald Post – CIA  47:12 – Outro www.social-engineer.org – newly redesigned www.social-engineer.com www.innocentlivesfoundation.org

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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