Sergey Katsev, VP of Engineering at Catchpoint, talks about his career in technology and the challenges that come with working in internet resilience. The Guest:Sergey Katsev is the VP of Engineering at Catchpoint, a leading platform that ensures the resilience, reliability, and performance of the internet and digital services. Sergey has 15+ years of experience in the network infrastructure and monitoring industries, developing and supporting many products, and networking technologies. He joins us to talk about his career in technology and the challenges that come with working in internet resilience.The Backbone of the Digital Age: Internet ResilienceIn a world driven by digital services, internet resilience is crucial. It ensures systems remain operational despite disruptions like hardware failures or cyberattacks. With the rise of remote work and cloud computing, businesses rely on distributed systems, increasing complexity and vulnerability. Key metrics like uptime, MTTR, and DORA metrics help measure resilience. AI further enhances stability, with predictive AI anticipating failures and generative AI aiding response times.In today’s fast-paced environment, resilience isn’t optional—it’s a necessity for maintaining seamless operations and safeguarding business continuity.Some highlights in this episode include:The Evolution of Career PathsThe Role of Customer Success in Organizational IntegrationChallenges of Internet Resilience and Remote WorkAI’s Role in Software Development and Operational EfficiencyKey Metrics for Measuring IT and Business SuccessListen to the Story of Software on any podcast platform of your choice. The Story of Software Podcast is produced by Zartis, a software services company. We hope you enjoy listening to this tech podcast and feel free to share any feedback with us: [email protected]

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