As good as your gut may be about your customers, there are some aspects of your business that are too important to guess at. That's why I'm thrilled to have David Kinnaman joining us on this episode of the Building a Story Brand podcast. He's the owner of The Barna Group, a market research firm that's helped thousands of companies better understand their customers through survey data. He's got 10 excellent tips for sending surveys to our customers. These will help you listen better, pinpoint opportunities for growth, and make better products and services. Listen to this episode, send a survey in the coming weeks, and I know you'll have a stronger, more successful business to show for it. http://buildingastorybrand.com

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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