In this episode of the Supply Chain Podcast, Nathan Chaney interviews Mike DeFabis, who shares his extensive experience in the logistics and fulfillment industry. They discuss the evolution of fulfillment, the impact of e-commerce, and the role of automation and robotics in logistics. Mike also highlights the importance of hiring and developing talent, the influence of the IWLA in industry education, and the recent acquisition of IDS Fulfillment by DHL, which opens new opportunities for small to medium-sized businesses in the logistics space.Chapters00:00 Introduction to Fulfillment and Logistics03:05 Mike DeFabis: A Journey Through Logistics05:57 The Evolution of Fulfillment in E-commerce08:45 Automation and Robotics in Logistics11:28 The Impact of COVID-19 on Logistics14:12 Hiring and Developing Talent in Logistics16:58 The Role of IWLA and Industry Networking19:58 DHL Acquisition and Future Opportunities Surgere is the official sponsor of The Supply Chaney Podcast for 2025. Surgere’s singular focus is building AI-powered, frictionless supply chains that result in real time, end-to-end visibility with 99.9% accuracy for partners and customers.

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