If you're a supply-chain executive, there's a good chance that the next tsunami, hurricane, flood or other disaster will take your organization by surprise. Again. For all their talk of the importance of good risk management, companies just can't seem to tackle the issue effectively. In a survey by the American Productivity and Quality Center (APQC), 83 percent of respondents said they were caught off guard by an unexpected supply-chain disruption in the prior 24 months. What's going on here? Two APQC experts Andrea Stroud, research program manager for supply chain management, and Mary Driscoll, senior research fellow for finance and risk join us to offer a perspective on the global risk-management landscape. They outline the scope of the problem, then propose a number of concrete solutions.

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