In this episode, we sit down with Charlotte Evans, the Director of Global Customer Advocacy at Coursera for Business. Charlotte brings a wealth of expertise in the realm of talent development, focusing on how organizations can drive transformation through upskilling and reskilling initiatives. Together, they explore;The burgeoning trend of skills-based learningThe pivotal role of AI as both a disruptor and an enabler in the workplace. Charlotte's insights on the top skills in demand, derived from data on 5 million Coursera learners.How organizations like yours can align learning strategies with business outcomes. Dive into this episode to uncover the latest trends in AI, talent mobility, and more, as you gear up to stay ahead in the fast-evolving world of talent development.As Director, Global Customer Advocacy, Coursera for Business, Charlotte Evans collaborates with leading organizations to drive workforce transformation through upskilling and reskilling initiatives. Her focus is advising companies across industries on unlocking their potential by aligning learning strategies with measurable business outcomes. She is passionate about highlighting customer achievements to inspire action, build trust, and foster long-term partnerships.Her career began in student services in Asia, and her commitment to global education access was cemented while at Harvard Graduate School of Education where she received an Ed.M. in International Education Policy. Since joining Coursera in 2019, she has been proud to create meaningful opportunities for individuals to find opportunity and thrive in a rapidly evolving world.Connect with Andy Storch here:WebsiteLinkedInJoin us in the Talent Development Think Tank Community!Connect with Charlotte Evans here:LinkedInJob Skills Report 2025 / CourseraThis episode is sponsored by Learnit, the #1 place for live facilitated programs to elevate individual and organizational growth. Learn more. Mentioned in this episode:Learnit prerollVisit learnit.com/andy to start your free 45-day trial of their Team Pass which includes unlimited classes for up to 20 people. It's a no brainer!

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