Aaron Newcombe joins Claire in this episode to discuss how we can help to support individuals with multiple and complex needs through a crisis. Aaron has supported in the community in adult day services for over sixteen years. His career spans from working as a support worker for those with multiple and complex needs and learning difficulties to coordinating all day services across the Midlothian Council. He now works as an Intermediate Team Teach Trainer, delivering training daily. In this episode, Aaron talks about having your own strategies to remain calm in challenging situations. He describes it as being able to regulate your own emotions before you help somebody regulate theirs. Aaron sees communication as the key to supporting individuals and how we need to adapt the way we communicate to the needs of the individual. Aaron’s book recommendation is Why Has Nobody Told Me This Before by Dr Julie Smith He also shares three tips during the episode: Be prepared to adapt the way you communicate to suit the needs of the individual. Know how to remain calm and regulate your own behaviour in a crisis. Recognise how we can perceive things differently, such as through body language and sensory needs. You can find Aaron on LinkedIn.You're listening to the Team Teach podcast. In each episode, you'll catch Team Teach Principal Trainer, Clare Edmondson, talking with a guest about an aspect of behaviour. Find out the latest thinking in behaviour, continue your own professional development, and leave with three practical tips you can use in your setting. It's perfect for any professional working in education and health and social care.The Team Teach podcast is created in the UK,adhering to UK law and guidance. Practitioners should exercise their professional judgment to determine the appropriateness of any Team Teachmaterial for their specific sector and geographic region, and be aware of the applicable laws and guidelines governing their organisation.

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