Episode 128: Phillip Russell on Providing All-Star Client Service

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Recorded24 Aug 2023

Publisherheather-harrington-9ej6.squarespace.com ↗

Handlerec:10249119

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Episode 128: In this episode, Phillip Russell, OSHA and employment lawyer at Ogletree Deakins, joins Jay to discuss the importance of client service. Learn about the fundamental principles of client service, why it’s so important to have a one-size-fits-one mindset about client service, how to gain an understanding of your client’s needs, and the role of responsiveness in client service and business development.

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