This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Nancy Gany, founder of Inspired Steps Luxury Travel and a Travel MBA alum who has quickly built a thriving, referral-driven luxury travel business based in relationships, trust, and elevated service.With a background in consulting and project management, Nancy shares how she transitioned into the travel industry during the uncertainty of the pandemic and discovered that many of the same skills that made her successful in corporate life, listening well, building relationships, and solving problems, became the foundation of her success as a luxury travel advisor.Meredith and Nancy unpack what luxury travel advising actually looks like behind the scenes, from cultivating hotel partnerships and creating personalized VIP experiences to confidently narrowing your niche and knowing when to say no. Nancy also shares how focusing on Europe and luxury hotel bookings helped her create a business that aligns with both her expertise and the lifestyle she wants to build.The conversation also explores the value of preferred partner programs, the difference between being a “booker” and a true advisor, and why strong client relationships continue to fuel Nancy’s business almost entirely through referrals.Whether you’re new to the industry or refining your own luxury niche, Nancy’s story is a thoughtful look at how clarity, professionalism, and genuine care can create a sustainable and fulfilling travel business.Nancy's website: https://inspiredstepsluxurytravel.com/Sign up for TBU LIVE with promocode PODCAST for $20 off your ticket: https://www.giftedtravelnetwork.com/event

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