How do you turn feedback into a force for career transformation? In this powerful episode, host Taylor Bradley sits down with Ben Brooks, founder of Pilot, to break down the critical (and often misunderstood) difference between evaluative and developmental feedback—and why HR leaders must master both. From tackling the “rearview mirror” of performance reviews to fostering forward-looking growth conversations, Ben offers a refreshingly actionable framework for building a feedback culture that drives potential, not just performance.Listeners will walk away with practical strategies for structuring meaningful career development meetings, crafting single-point feedback objectives, and reframing leadership as a behavior—not a title. Whether you're an HR veteran or just stepping into the field, Ben’s insights will leave you reevaluating how you coach, lead, and unlock growth across your organization.Credits TroopHR Founder: Tracy Avin Show Producer: Nicole Fealey Show Host: Taylor BradleyNote: Transcripts generated by AI.

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