What happens when a team member’s side hustle starts spilling into your clinic? In this episode, Dr. Andy Roark and Stephanie Goss unpack a real scenario where a technician’s pet-sitting business blurs professional boundaries, leaving leaders stuck between being supportive and protecting the practice. You’ll learn how to respond without overreacting, how to set clear expectations when no policy exists, and how to create boundaries that protect your team, your clients, and your clinic moving forward.Are you leading across multiple clinics and feeling the weight of bigger decisions, higher expectations, and less room for mistakes? The Uncharted Regional Leaders Summit 2026 is designed specifically for veterinary regional leaders, directors, and multi-site managers who want practical leadership tools, real-world problem solving, and meaningful peer connection.This is not a lecture-heavy conference. It is an immersive, working virtual summit focused on communication, accountability, and leading people through complexity at scale. Save 20% on registration with code: REGIONLearn more and register here: https://community.unchartedvet.com/uncharted-regional-leaders-summit-2026Struggling to connect, coach, or lead your team with confidence? DiSC® Decoded: How to Lead, Coach, and Connect is a four-part virtual cohort built for veterinary leaders who want practical communication tools that actually work in real clinic life. In this interactive program, you’ll learn how to decode your own leadership style, recognize and flex to others on your team, handle conflict without drama, and give feedback that lands, all with actionable takeaways you can use the very next day. Whether you’re a new manager or a seasoned leader aiming to build a high-performing culture, this cohort will give you clarity, confidence, and connection you’ve been missing. Register now and transform the way you lead. https://learn.unchartedvet.com/courses/disc-decoded-how-to-lead-coach-and-connectUpcoming events: https://learn.unchartedvet.com/pages/eventsAll Links: https://linktr.ee/UnchartedVetDo you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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