Dr. Andy Roark and Maria Pirita, CVPM, tackle one of the most emotionally charged realities in veterinary medicine, when corporate leadership changes clinic schedules without local input and leaders are left to deliver the news to frustrated teams. In this episode, they respond to a multi-site medical director caught between upper management directives and the trust they have worked hard to build with their doctors. They explore the leadership trap of managing up and down, how to communicate schedule changes without losing credibility, and practical strategies for protecting team morale, retention, and engagement during corporate veterinary practice transitions. If you have ever felt stuck translating decisions you did not make, this episode offers clarity, validation, and actionable veterinary leadership tools to help you navigate change effectively. Regional Leaders Summit 2026 Leading multiple clinics comes with bigger pressure and tougher decisions. The Uncharted Regional Leaders Summit 2026 is a working virtual summit for veterinary regional and multi-site leaders who want practical tools, real solutions, and peer collaboration, not lectures.Save 20% with code REGION and register now:https://community.unchartedvet.com/uncharted-regional-leaders-summit-2026Ready to stop guessing your way through practice ownership and start leading with clarity? The Uncharted Practice Owner Summit, part of NAVC SkillShop in Orlando, is an immersive, hands-on leadership experience designed specifically for veterinary practice owners who want practical tools, real-world strategies, and honest conversations about running a successful clinic. Hosted alongside NAVC’s renowned SkillShop, this intimate workshop combines expert instruction, small group learning, and actionable business education so you can immediately strengthen your team, improve operations, and build the practice you actually want. Spots are limited, and this is not a lecture series. It is a working summit for owners who are ready to grow. Register now: https://navc.com/skillshop/uncharted-practice-owner-summit/Upcoming events: https://learn.unchartedvet.com/pages/events All Links: https://linktr.ee/UnchartedVetDo you have something that you would love Andy and Stephanie to discuss on the podcast? If so, send us a message through the mailbag! Submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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