The Uncharted April Conference is SOLD OUT! But you can still get in on the action if you join the online community now. Check it out at www.unchartedvet.com In this episode, Dr. Andy Roark and Stephanie Goss talk about the dread we all experience when someone says something like: “Hey, can I talk to you tomorrow?” Andy thinks there are deep-seated roots to this anxiety, and Stephanie talks about how managers feel it just as much as staff. So, what can you do about it? Andy and Stephanie lay out mental tricks to reduce this fear, and a communication hack that nips it in the bud. They then discuss why leaders should be aware of the fear this approach causes, and how they can accomplish what they need without sending someone they work with into a mental death roll.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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