This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a challenge from a practice manager who has quite the challenge and an incredible opportunity on their hands. This manager previously had a practice owner who didn’t deal with any of the interpersonal conflicts, gossip or lack of communication skills on the team. Now they have moved on out of the picture and this manager is being supported by leadership to address the issues. They have been approaching the gossip and lack of direct communication in a fantastic coaching way. And it doesn’t seem to be getting much traction. They are wondering what to do next to stop having the same conversations over and over and get the team communicating with each other directly. Let’s get into this… Links: Upcoming events: https://unchartedvet.com/upcoming-events/ Personal Branding w/Dr. Andy Roark: https://unchartedvet.com/personal-branding/ April Uncharted Veterinary Conference: https://unchartedvet.com/uvvc2021/ All Links: https://linktr.ee/UnchartedVet Got a question for the mailbag? Submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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