Can the team sabotage a new doctor before they even start? This week on the podcast, Dr. Andy Roark and Stephanie Goss are tackling a letter from the mailbag. A medical director colleague wrote in and shared with the team that they have a doctor coming onboard that has worked previously as a tech in their hospital. Should be a major win, right?? Our medical director says hold your excitement because only now that our new vet has been hired is our Medical Director being informed that the team does not like the new vet. The team says they have a bad attitude; techs have said the vet has had rough handling of patients... but none of this was noted by our Medical Director when the new doctor was a tech, and none of these things have been addressed with the new hire doctor during their previous employment. Sounds like a management headache worth talking through. This is a lively one, let’s get into this… Links: Upcoming events: unchartedvet.com/upcoming-events/ RETAIN YOUR TEAM: SPEAK THE LANGUAGES OF APPRECIATION IN YOUR WORKPLACE Have you ever given your team an extra weekend off, a holiday bonus, a pizza party, or a coffee run for a job well done and still heard rumors of dissatisfied team members? Have you wondered how anyone could not feel appreciated? You’re not alone! Practice owner Dr. Tracy Sands is going to teach you about the languages of appreciation and how they can help you motivate, train and retain your staff. Be the boss everyone wishes they had! Create the positive culture you want to work in! Join us on Saturday, May 21 from 2-4 PM ET/11 AM – 1 PM PT for $99 (FREE for Uncharted Members!) Members must still be registered to attend.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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