This week on the Uncharted Podcast, Dr. Andy Roark and practice manager Stephanie Goss are talking through a conversation they recently had with a colleague who wants to proudly raise their hands and shout "Me, me, me" when someone asks who pays their team more than anyone else in their area. And this practice owner was also asking how to do that while still not pricing their working clients out of affording their services. This was a spicy one full of strong thoughts from both Andy and Stephanie so let's get into this... LINKS Upcoming events: unchartedvet.com/upcoming-events/ TEXTING IT TO THE NEXT LEVEL If you've ever been misunderstood through text messages – this workshop is for you! Using digital communications like email and text is without a doubt extremely efficient, but written messages can often be misinterpreted. There is also perception that text communications feel less personal. This doesn't have to be the case! In this workshop, Maria Pirita will be giving you techniques, tips and tricks that will take your texting to the next level! You will learn the benefits of text communication, a comprehensive list of do's and don'ts when texting, and formulate a protocol that can be adopted right away in your practice. When: February 15, 2023, 8-10 PM ET/5 – 7 PM PT $99 to register, FREE for Uncharted Members All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to role play on the podcast - a situation where you would love some examples of what someone else would say and how they would say it? If so, send us a message through the mailbag! We want to hear your challenges and would love to feature your scenario on the podcast. Head over to the mailbag and submit it here: unchartedvet.com/mailbag

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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