This week on the Uncharted Podcast, Dr. Andy Roark and practice management geek Stephanie Goss are deep in conversation after reading a mailbag question from a licensed veterinary technician who feels Cursed By Promotion! That's right, they became a practice manager and are wondering if they shouldn't go back on the floor because they feel like all they do is put out fires and chase their tail trying to keep up with things. They haven't been able to do any of the big things they dreamed about changing and setting up when they took the job and the worst part for them is that they feel like their fellow technicians are getting frustrated and angry with them for not being able to implement change. I think this is going to be an episode that leaves a lot of listeners going "Hey, I have felt like that too!" Let's get into this... LINKS Are you a practice owner or practice manager? WE WANT YOU! That is right, we are heading back to beautiful Greenville, South Carolina December 7-9, 2023 for our first ever Practice Leader Summit: Owners and Managers. We were inspired by our community to bring together practice owners and their practice managers into one space to collaborate with their peers and each other! In fact, you can join in solo if you are in one of those roles because the point is working together with people who get the challenges you are facing in your role and want to help collaborate and problem solve. Learn more about what we have planned and how you can get in on all the fun here. All Links: linktr.ee/UnchartedVet Do you have something that you would love Andy and Stephanie to role play on the podcast - a situation where you would love some examples of what someone else would say and how they would say it? If so, send us a message through the mailbag! We want to hear your challenges and would love to feature your scenario on the podcast. Head over to the mailbag and submit it here: unchartedvet.com/mailbag

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related