It's easy to remember patient interactions that went poorly. Why is it so hard to remember the great one? There is this thing called "Frequency Illusion" (aka: The Baader-Meinhoff phenomenon) that we humans fall prey to. Why is it that after you buy a car that you see a whole bunch of those cars on the road? Are there really more of them on the road than before you bought it? Or is it your focus and your brain that makes you notice them ALL THE TIME! This tendency is used by marketing companies to make us think the product we're looking at is more common and desirable than it probably is. And social media pours gasoline on this fire! What about when you have a poor patient interaction? Your brain can remember every bad patient visit you've ever had and all the sudden you have a hard time remembering the good ones. Al has a couple feelgood tricks to help break through frequency illusion that will definitely help! Some links from the show: Frequency Illusion Wikipedia Join the Very Dental Facebook group using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you’d like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you’ll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code “VERYDENTAL10” you’ll get another 10% off your order! Go save yourself some money and support the show all at the same time! -- The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! -- Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! -- CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you’ll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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