Wine goes Back to the Future: Old-fashioned customer service in the age of Information Technology (Part 1)

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Recorded19 Feb 2021

Publishervinimark.libsyn.com ↗

Handlerec:14023036

Show notes

Host Jono Le Feuvre sits down with Paul Mabray, Emetry founder and eminent e-commerce authority to talk frankly about data, sales technology and why the human connection is still the most important thing to get right. This episode explores how data insights can never replace a sincere customer-centered approach, but by combining technological advances with genuine customer care, good values will lead to great profits.

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