In this episode, Greg sits down with Tybias Smith, owner of Next Electrical Solutions, to talk about the reality of building a team — and how one wrong hire can quietly wreak havoc on your business.Tybias opens up about a tough season in business: losing key staff, dealing with toxic team dynamics, marketing misfires, and the pressure of all this happening while preparing to welcome his first child. He shares the hard lessons learned from hiring mistakes, why people issues are often the most expensive problems in a trade business, and how tightening interview processes, setting clearer standards, and having tough conversations early can change everything.This is an honest, grounded conversation about leadership, resilience, and learning the hard way — and why fixing the people problems is often the key to getting your business back on track.If you’ve ever hired someone who looked great on paper but caused problems behind the scenes, this episode will hit close to home.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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