CSMs are responsible for a wide range of tasks, including:Onboarding new customersProviding technical supportManaging customer accountsDeveloping and implementing customer success strategiesIdentifying and resolving customer churnAll of these responsibilities require CSMs to be highly skilled and adaptable. They need to be able to switch gears quickly and handle a wide range of tasks simultaneously. Tune in to listen to Stevie Case, CRO Vanta chat with hosts Josh Schachter, Kristi Faltorusso, Jon Johnson & Mickey Powell about - 'How CS Teams are Defining Value and Elevating Customer Experience at Vanta'. 👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter👉 Sign up for UpdateAI - the only Zoom virtual assistant for customer-facing teams. 👉 Be the first to know when a new episode of Unchurned is dropped. Sign up for our newsletter at https://blog.update.ai/ 👉 Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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