I share some summer MSP war stories—court reporters with broken Wi-Fi, a small airport’s noisy digital logger, and my go-to Windows commands for quick network checks—and then I get honest about vendor behavior that crosses the line. From hidden billing and broken portals to reps calling my wife’s cell phone, I lay out what respectful partnership should actually look like in our channel. === Chapters 01:05 Show Kickoff and Summer Plans 05:00 Managed Switches Versus Real Problems 10:11 Airport Logger Troubleshooting 15:32 Netstat as a Quick Diagnostic 26:34 Vendor Complaints and Boundaries 44:31 Partner Portals and Wrap-Up === Companies / Vendors / Products / Books TechCon Unplugged: https://www.techconunplugged.com Learn netstat: https://www.ionos.com/digitalguide/server/tools/introduction-to-netstat/ Ruckus Networks (CommScope): https://www.commscope.com/ruckus SonicWall: https://www.sonicwall.com AppRiver: https://www.appriver.com Pax8: https://www.pax8.com ZoomInfo: https://www.zoominfo.com Google Business Profile: https://www.google.com/business Microsoft / Microsoft 365 / Microsoft Teams: https://www.microsoft.com NetAlly EtherScope: https://www.netally.com/etherscope-nxg NetAlly LinkRunner: https://www.netally.com/linkrunner-10g === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related