Uncle Marv and Corey Kirkendoll explore the latest developments in managed IT, from the impact of AI and automation to the importance of community and collaboration. They discuss memorable moments from recent conferences, including IT Nation Secure and Pax8 Beyond, and share insights on how to navigate information overload and make strategic technology choices. Corey emphasizes the need for MSPs to brand their offerings and maintain flexibility in their tech stack, while also highlighting the value of customer relationships and follow-up. Why Listen: Actionable Insights: Learn how to scale your MSP, leverage AI, and build a customer-focused business.Real-World Stories: Hear behind-the-scenes tales from IT conferences and the latest trends in swag and technology.Expert Advice: Gain practical tips from Corey Kirkendoll, a seasoned MSP leader with over 30 years of experience.Community Focus: Discover the value of collaboration, documentation, and community-driven growth in the IT industry.Entertainment Value: Enjoy a mix of humor, Florida Man stories, and industry insights that make this episode both informative and fun.Florida Man Shoots Ex-Boss: https://www.perplexity.ai/page/florida-man-shoots-ex-boss-GfcwQEIrScOMZLjactisbAGuest: Corey Kirkendoll is President and CEO of 5K Technical Services, an award-winning managed service provider (MSP) serving small and midsize businesses in North Texas. Company Website: https://www.5ktech.comLinkedIn Profile: https://www.linkedin.com/in/coreykirkendollCompanies, Products, and Books Mentioned: Cavelo – https://www.cavelo.comSyncro – https://www.syncromsp.comAbsolute – https://www.absolute.comWatchGuard – https://www.watchguard.comCode Hunter – https://www.codehunter.comDevicie – https://www.devicie.comConnectWise – https://www.connectwise.comAutotask – https://www.autotask.comNinjaOne – https://www.ninjaone.comHuntress – https://www.huntress.comSentinelOne – https://www.sentinelone.comOpenText – https://www.opentext.com=== SPONSORSPremier Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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