This episode explores the journey of Kevin Dutkiewicz launching Tech Brews, his approach to serving underserved small businesses, the struggles with business administration, and the philosophy of running a modern MSP without the typical minimums. Uncle Marv and Kevin debate the realities of break-fix models, Trunk Slammer myths, and community-driven solutions. Listeners gain insight into tech stacks, vendor management, legacy client support, and why being active in groups like MSP Geek is vital for IT pros. Geek out with discussions on home automation, Code Mash, and what truly helps an MSP succeed in today’s dynamic market.Actionable TakeawaysFocus on providing IT support to small businesses with affordable, accessible service—there’s an untapped market below typical MSP minimums.Evolve your toolset (ticketing, quoting, documentation) as your business matures and scales.Be intentional with work/life boundaries and stay active in community groups to sharpen your skills and network.Companies, Products, and Books MentionedTech Brews: https://www.techbrews.co/OIT VoIP: https://www.oit.coHalo PSA: https://halopsa.comHudu: https://hudu.com/Sophos: https://sophos.comHuntress: https://huntress.comIT Glue: https://itglue.comClickUp (Project Management Platform): https://clickup.comZomentum (Quoting): https://www.zomentum.comCode Mash Conference: https://codemash.orgMSP Geek: https://www.mspgeek.orgTony Packo’s Restaurant: https://tonypackos.comSPONSORS:Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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