Presented by Thread — the AI-powered service desk transforming MSP support, automation, and productivity for today’s IT leaders.https://www.itbusinesspodcast.com/thread/Rob Rae breaks down the next era for IT businesses—Managed Intelligence Providers. Learn about real-world AI adoption, Pax8’s industry playbooks, and how events shape the MSP future. Rob uncovers the secrets behind Pax8’s AI Store, best practices for community-building, and strategies for MSPs to embrace AI-driven business opportunities—plus exclusive insights from top industry events.Takeaways: Understand the transition from MSPs to Managed Intelligence Providers (MIP)Explore Pax8's process for adopting and integrating AI solutionsLearn from Pax8’s community strategies and partner best practicesGet details on the agentic inflection point report and managed intelligence playbookHear the latest on Pax8’s AI marketplace/AI Store rolloutDiscover practical advice for hosting and growing industry eventsBenefit from engaging analogies and tips for translating tech to clientsPick up event planning lessons and insights from top IT conferencesListen to memorable moments, from celebrity guests to behind-the-scenes storiesSee how global MSP knowledge sharing drives innovationLinks for People, Places and Things: Pax8: https://www.pax8.comIT Nation: https://itnation.connectwise.com/Kaseya (reference): https://www.kaseya.comXChange Event: https://www.thechannelco.com/xchangeBlack Point Cyber: https://blackpointcyber.comSalt Lake City Convention Center: https://www.visitsaltlake.com/meetings/convention-center/Austin McChord: https://www.linkedin.com/in/mcchord/Neil deGrasse Tyson (reference): https://www.haydenplanetarium.org/tyson/SPONSORS:Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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