Tyler Smith, CEO and Co-Founder of TechAlign, joins the IT Business Podcast to discuss a platform built by MSP professionals to streamline technical alignment reviews and QBRs. TechAlign combines assessments with PSA/RMM data to help IT providers identify client gaps, present recommendations, track remediation, and turn review findings into roadmap and project opportunities. Guest: Tyler Smith Website: https://techalign.app LinkedIn: https://www.linkedin.com/in/tyler-smith-5956b8ba/ === Chapters 00:24 Introducing PitchIT 2026 and TechAlign’s Tyler Smith 01:58 TechAlign’s five-minute pitch: QBRs and alignment reviews 06:45 Why TechAlign was built for MSP workflows 08:32 Integrations, backup platforms, and the product roadmap 10:25 Early-adopter feedback and customizable assessment workflows 12:15 From approved recommendations to implementation tracking 13:50 Using QBRs to uncover service and sales opportunities 15:31 Identifying technology gaps and creating remediation tickets 16:51 MSP branding, custom domains, and client-facing reports 18:51 Ideal TechAlign customers and closing thoughts === SPONSORS: Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

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