I am catching up on the latest NSITSP activity from August, and there was a lot worth paying attention to. From election and governance updates to advocacy around AI, cybersecurity, right-to-repair, and data centers, I wanted to bring these conversations to the podcast because they affect the business environment MSPs are working in every day. What stood out most to me is that the IT industry needs more than good technicians and great tools. We need people who are willing to get involved, educate clients and lawmakers, document what works, and make sure our voices are heard. I also share why better client employee onboarding may be one of the simplest ways to lower ticket volume, improve client experience, and give your help desk some breathing room. === Chapters 00:08 Welcome to the NSITSP August Update 00:22 NSITSP’s Mission for MSPs and IT Pros 01:16 2026 Election Schedule and Governance Changes 02:35 Cyber and AI Apprenticeship Advocacy Win 03:08 Why IT Must Influence Technology Policy 03:41 Better Onboarding to Reduce Support Tickets 04:35 Trupeer AI for Videos, SOPs, and Documentation 05:30 Data Centers, Zoning, and Community Impact === People Mentioned Steve Kazan: https://www.linkedin.com/in/stevekazan Travis Woods: https://www.linkedin.com/in/traviswoods Corey Kirkendoll: https://www.linkedin.com/in/coreykirkendoll === Companies / Vendors / Products / Books National Society of IT Service Providers (NSITSP): https://nsitsp.org/ Facebook: https://www.facebook.com/NSITSP/ Twitter/X: https://twitter.com/nsitsp LinkedIn: https://www.linkedin.com/company/national-society-of-it-service-providers/ YouTube: https://www.youtube.com/c/NSITSP Trupeer AI: https://www.trupeer.ai/ Gunjan Sengupta: https://www.linkedin.com/in/gunjan-sengupta-354422ab/ Welcome Aboard, Training Reduces Support Calls: https://nsitsp.org/event/welcome-aboard-training-reduces-support-calls/ === SPONSORS: Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

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