AI is reshaping problem solving. But can it follow the methods you trust? Join PMI Director Consultant Dennis Crommentuijn-Marsh as he shares an improvement-in-action story where conventional thinking reached its limit, and a custom AI agent opened new possibilities. He explains the difference between generic AI tools and tailored agents, how prompt engineering is shaping the future of work, and why this isn’t about replacing expertise, but amplifying it. If you’ve ever wondered how AI could support improvement, this episode will show you what’s possible. More resources:Revolutionise Your Process Excellence Using AI AgentsWhen Is 8D the Right Problem-Solving Approach?Leading Transformation in the Age of AI PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.Save the Date. 17th March 2026.The only improvement conference for practitioners, by practitioners. More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you. Explore On Demand >> Explore Distance Learning >>

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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