If improvement is everyone's responsibility, why does problem solving so often end up belonging to a select few?Consultant Niall Coney explores what stops people taking ownership of improvement, including barriers within systems, measures and management habits that often go unseen. Drawing on first-hand experience, he shares how organisations can create the conditions for problem solving to spread, so that spotting issues, taking action and driving change become part of everyday work.More resources:AI For Smarter Problem SolvingLean Thinking is About Abnormailty at a GlanceGoing to Gemba More from PMI:Dive into our Knowledge Hub for more tools, videos, and infographicsJoin us for a PMI LIVE WebinarFollow us on LinkedInTake your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you. Explore On Demand >>Explore Distance Learning >>

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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